Terms and Conditions
Updated November 11, 2026
Installed prices and scope
Qualifying standard replacement packages include applicable sales taxes and standard permit costs for the quoted installation. The equipment, selected additions and included work are shown with your price. City-water expansion protection and applicable propane installation charges are added automatically when not already included. Prices come from the current approved DWH pricebook.
The office verifies equipment, address, access and installation conditions before confirming scope and dispatch. Unclear equipment, relocations, conversions, nonstandard venting or electrical/gas/plumbing work need review and a scoped quote. Additional work outside the stated package is explained and approved before it is performed. A saved online price has the validity period shown in that quote. No payment is collected just to view online pricing.
Replacement estimates and repair diagnostics
New water heater replacement estimates are free. Repair diagnostic visits are $75 during regular weekday service; emergency/after-hours visits are $150. The standard weekday diagnostic fee is credited toward approved repair work. Confirm the applicable service category and fee when booking. A free replacement estimate does not mean repair diagnostics or repair labor are free.
Scheduling and payment
Same-day or next-day service depends on location, equipment, access and available appointment capacity. Phones are answered 24/7; technician availability is confirmed separately. The displayed arrival window is not the duration of the job. Contact the office promptly for scheduling changes. Payment terms and any separately agreed charges are stated in the accepted service agreement; this page does not introduce a new cancellation fee.
Guarantee, warranty and financing
Our lowest-price guarantee compares a qualifying written quote from a licensed competitor for comparable equipment and installation; we beat the qualifying quote by $100. Contact DWH for scope comparison. Installation includes at least one year of workmanship coverage. Equipment and optional protection coverage depend on the selected package and written terms. Financing is subject to lender credit approval and offer eligibility; rates, payments and any upfront amount are determined by the lender’s current terms.
Service text messages
Our customer-care messaging covers requested estimates, service questions, appointment confirmations and reminders, scheduling changes and technician arrival updates. Texting us allows us to reply to your inquiry. Additional service notifications require recorded permission, such as a separate optional checkbox where offered or explicit permission to our office. Providing a phone number or booking service alone does not authorize promotional messages.
Service messaging consent is optional and is not a condition of purchase or booking. Marketing requires separate consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance, or call (772) 202-6671. No mobile opt-in data or text message consent will be shared with third parties or affiliates. Mobile information is not shared for third-party or affiliate marketing or promotional purposes. Messaging providers process information as needed to deliver the permitted service.
Our Privacy Policy explains website information handling. The application terms cover use of the booking and operational applications.
Discount Water Heaters LLC · 2713 Peters Rd, Fort Pierce, FL 34945. Call (772) 202-6671 or contact our team with questions.